FAQs

Please find below answers to questions you might have about our British-grown, sustainably sourced flower posies and subscriptions:

Delivery

Where do you deliver?
We currently deliver across the UK using Royal Mail Tracked 24. This typically arrives the day after sending, but can take two days to certain destinations. No signature is needed and if you provide an email or mobile number, Royal Mail will let you know a delivery slot.

What if I’m not in?
Not to worry, your posy will be left somewhere safe. The stems travel in an eco flower pouch, keeping them nice and fresh until you return.

What if my delivery is delayed?
On rare occasions, Royal Mail may deliver the following day. Your flowers will still arrive in good condition thanks to our careful packing, but if anything’s amiss, do get in touch and we’ll always make it right.

Billing & Subscriptions

When will I be charged?
For first-time or one-off orders, payment is taken on the day you buy your flowers. For flower subscriptions, recurring payments are processed each Saturday for delivery the following week.

Can I pause or cancel anytime?
Yes, of course. You can manage this easily through your online account, or email sophie@meadowsweet.co.uk if you have any questions.
If your next delivery is due within seven days, you’ll still receive that one, and we’ll pause or cancel the next.

Can I start my subscription anytime?
Yes, you can start a MeadowSweet flower subscription at any time. Orders close on a couple of days before we send the flowers out so please pick an available delivery date from the calendar.

Gifts

Can I send MeadowSweet as a gift?
Absolutely! You can send a single posy of British-grown flowers for a one-off surprise, or treat someone to a seasonal flower subscription for regular deliveries of sustainable joy.

Is MeadowSweet suitable for care homes?
Yes — our seasonal British flower posies make a thoughtful, eco-friendly gift. Just check that the care home is happy to have fresh flowers in rooms.
Our blooms bring cheer, fragrance and a sense of calm, helping to bring the outside in for loved ones who may not get outdoors as often.

Business

Do you deliver to B&Bs or holiday rentals?
We do indeed. Fresh British-grown flowers are the perfect finishing touch for guest rooms or cottages. Deliveries arrive on via Royal Mail Tracked 24, and no signature is needed.

Can I have deliveries to my business and home?
Yes, simply create two subscriptions (each with its own address) and manage them together in your MeadowSweet account.

Do you work with businesses to send flowers to clients?
Yes we do. Please get in touch with Sophie at sophie@meadowsweet.co.uk and she will be more than happy to help you.

Can I reclaim VAT?
No sorry, MeadowSweet is not VAT-registered, so there’s nothing to reclaim.

Our Posies

How big is a MeadowSweet posy?
Each posy stands approximately 30–35cm tall in its glass jar, with a flower display around 25–30cm across. It’s the perfect size for a coffee table, bedside table or kitchen worktop.

Can I choose my flowers or colours?
We’re afraid not but we think that’s part of the charm! Our posies feature seasonal British flowers, so varieties and colours change each delivery. We guarantee they’ll always be beautiful and full of character.

Why British-grown flowers?
Using British-grown blooms eliminates air miles and has been found to reduce the associated carbon footprint by around 90% compared with imported flowers (Lancaster University, 2018).

Most of our flowers are grown in the South West and also from Lincolnshire. Supporting British growers means celebrating the seasons and reconnecting with nature.

Are all your flowers British?
Yes they are. We use 100% British-grown flowers and foliage year-round. Winter flowers will be grown under cover and larger growers use biomass boilers for energy and harvested rainwater to water the plants.

How should I care for my posy?
Keep the water topped up and ideally change it every couple of days. Please use the included eco flower food as that does help to keep the water clean and the flowers well-fed. Cutting the stems before they go in the water is very important, to enable the flower to draw up water from the jar. For further information check out this Blog Post

My flowers keep growing, what should I do!
Some flowers, like tulips and ranunculus, keep growing taller even after they’ve been cut. You can hold the bunch, pull the flower gently to see which stem to pull down and trim. You might need to channel your inner-florist for a moment.

Packaging & Sustainability

Can I return my jars or packaging?
Please keep your first British-made glass jar to reuse for future posies. Both the jar and ribbon can go in the dishwasher to be sparkly for your next delivery. Please recycle your cardboard box in your recycling bin and it will be turned into another cardboard box very soon.

Can my jar go in the dishwasher?
It can indeed! Ribbon and all. A clean vase means happy, longer-lasting flowers.

 In Short

At MeadowSweet, we’re proud to offer sustainable, British-grown flower subscriptions and eco-friendly one-off gifts, all delivered with care, and a dash of British charm.