FAQs

What is a posy? A posy is a small, hand-tied bunch of flowers, traditionally carried or given as a gift. At MeadowSweet Posies, every posy is spiral-bound by hand using fresh, seasonal, British-grown flowers and comes ready to be displayed in its recycled glass jar.

Delivery:
Where do you deliver? We deliver across the UK using Royal Mail Tracked24, which typically arrives the day after sending. No signature is needed and if you provide an email or mobile number, Royal Mail will let you know your delivery slot.

What if I am not in? Not to worry, your posy will be left somewhere safe and you can specify delivery instructions if you wish. The stems travel in an eco wrap, keeping them fresh until you return.

What if my delivery is delayed? On rare occasions and to outlying areas, the Tracked24 service may take 1 to 2 days. Your flowers will arrive in good condition thanks to our careful packing, but if anything is amiss, do get in touch and we will always make it right.

Is this a letterbox delivery? No. MeadowSweet Posies are sent in a full-size courier box, large enough to hold the hand-tied posy and its glass jar safely. The box will be left somewhere safe or with a neighbour if you are not in.

Our Posies:
How big is a MeadowSweet posy? Each posy stands approximately 30 to 35cm tall in its glass jar, with a flower display around 25 to 30cm across. It is the perfect size for a coffee table, bedside table or kitchen worktop.

Do the flowers change with every delivery? Yes. The contents change every one to two weeks based on what is abundantly in season, so every delivery is a new composition. If you receive flowers every week, occasionally two adjacent weeks may contain a similar mix depending on seasonality.

Can I choose my flowers or colours? We are afraid not, but we think that is part of the charm and nature knows best! Our posies feature seasonal British flowers, so varieties and colours change with every delivery. We guarantee they will always be beautiful and full of character.

Why British-grown flowers? Using British-grown blooms eliminates air miles and reduces the associated carbon footprint by around 90% compared with imported cut flowers (Lancaster University, 2017). Most of the flowers we use for our posies are grown in the South West, Lincolnshire, Norfolk and Suffolk. Supporting British growers means celebrating the seasons and reconnecting with nature.

Are all your flowers British? We use British-grown flowers and foliage year-round. Winter flowers are grown under cover, and these growers use waste-biomass boilers for energy, solar power and harvested rainwater for irrigation. We reserve the option to use a handful of non-native stems to maintain variety in the winter, but this has only been necessary once so far and would make up less than 1% of total flower stems used across the year.

How should I care for my posy? Your posy comes with care instructions. Rinse off any gel and cut the stems before placing them in water is the most important thing, as it helps the flowers draw up water from the jar. Keep the water topped up and change it every couple of days. Use the included eco flower food, as it keeps the water clean and the flowers well-fed. 

My flowers keep growing, what should I do? Some flowers, like tulips and ranunculus, keep growing taller even after they have been cut. It shows they're bursting with energy! If you'd like to trim them down a bit, hold the bunch gently at the narrowest point and gently pull the flower upwards to identify the right stem moving at the bottom, then pull it down from the stem and snip it shorter. Congratulations, you are now a florist!

Billing and Subscriptions:
When will I be charged? For first-time or one-off orders, payment is taken on the day you buy your flowers. For flower subscriptions, recurring payments are processed each Saturday for delivery the following week on your pre-arranged day.

Can I pause, skip or cancel anytime? Yes, of course. You can manage this easily through your online account, or email sophie@meadowsweet.co.uk if you have any questions. If your next delivery is due within seven days, you will still receive that one and we will pause or cancel the next.

Can I start my subscription anytime? Yes, you can start a MeadowSweet Posies flower subscription at any time. Orders close at 10pm the night before we send flowers out and please pick an available delivery date from the calendar.

Gifts:
Can I send MeadowSweet Posies as a gift? Absolutely! You can send a single posy of British-grown flowers as a one-off surprise, or treat someone to a flower subscription for regular deliveries that follow the seasonal change through the year.

Can I add a personal message? Yes, add a message at checkout and we will include a handwritten card at no extra cost.

Are MeadowSweet Posies suitable for care homes? Yes, our seasonal British flower posies make a thoughtful, eco-friendly gift for care home residents. Just check that the care home is happy to have fresh flowers in rooms. Our blooms bring cheer, fragrance and a sense of calm, helping to bring the outside in for loved ones who may not be able to get outdoors as often as they would like.

Business:
Do you deliver to B&Bs or holiday rentals? We do. Fresh British-grown flowers are the perfect finishing touch for guest rooms or cottages. Deliveries arrive via Royal Mail Tracked24 and no signature is needed.

Can I have deliveries to my business and home? Yes, simply create two subscriptions, each with its own address, and manage them together in your MeadowSweet Posies account.

Do you work with businesses to send flowers to clients? Yes we do. Our flowers are not only sustainable, they're alcohol and calorie free and perfect to reward your 'customer of the month' or 'employee of the month'! Please get in touch with Sophie at sophie@meadowsweet.co.uk and she will be delighted to help you.

Can I reclaim VAT? MeadowSweet Posies is not VAT-registered, so there is nothing to reclaim. Corporate gift purchases are, however, tax deductible.

Packaging and Sustainability:
Can I return my jars or packaging? Please keep your British-made glass jar to reuse for future deliveries. Both the jar and ribbon can go in the dishwasher. Please recycle your cardboard box in your recycling bin. All of our packaging is plastic-free and made with recycled materials and can be recycled and composted.

Can my jar go in the dishwasher? It can, ribbon and all. A clean vase means happy, longer-lasting flowers so please keep the jar clean for your next delivery.